Privacy and Compliance

Scope of application and responsible parties

This description applies to the LSW forged wheel website, vehicle fitment, quotation consultation, product registration, distribution cooperation, after-sales support and other services initiated through this website.

Before the website is officially launched, the complete name, registered address, unified social credit code, privacy officer contact information and applicable regions of the actual operating entity should be announced here. If a service is provided independently by an authorized dealer or partner, we will explain its identity and responsibility before transferring the information.

Information we collect

The information you actively submit may include your name, phone number, email address, city, vehicle brand, model, year, tire and brake system information, expected size and surface treatment, product serial number, purchase voucher, installation photos and consultation content.

To ensure the operation and security of the website, we may also record browser type, device type, access time, page path, source page, error logs and necessary security event information. We will not collect sensitive personal information unrelated to the service unless explicitly informed and obtained appropriate authorization.

Purpose and basis of processing

We use relevant information to complete vehicle vehicle fitment verification, generate quotations, contact consultants, arrange authorized stores, process orders or after-sales, conduct product registration and warranty verification, respond to complaints and suggestions, fulfill legal obligations and maintain website security.

The basis for processing may include performing services or contracts you have requested, complying with legal obligations, ensuring network and transaction security, and obtaining your separate consent where required. Submitted contact details will not be sold to third parties or used for marketing unrelated to this request without permission.

Browser storage and analysis

This website currently uses necessary local storage to save the inquiry list and your storage preferences in order to continue using it after switching pages; these data are saved in the current browser and can be cleared through the browser settings.

网站使用 Google Analytics 4 统计访问量、来源、页面浏览和站内交互。GA4 属于可选分析服务，仅在你选择“全部接受”后加载；选择“仅必要”不会启用 GA4，也不会影响产品浏览、车型适配和提交咨询等核心功能。你可以随时通过页脚的“浏览器存储设置”修改选择。

Sharing, entrusted processing and public disclosure

Only when it is absolutely necessary to complete the service, we will provide the minimum scope of information to the bound service providers, technology suppliers, logistics or installation service providers and the authorized dealers you choose, and require them to take confidentiality and security measures in accordance with the agreement.

We will not publicly disclose your personal information unless required by laws and regulations, required by regulatory or judicial authorities in accordance with the law, to protect personal and property safety, or with your explicit authorization. When a merger, reorganization or business transfer occurs, the successor will be informed in accordance with the law and required to continue to abide by these instructions.

Cross-border processing

The current pre-release version is not configured with overseas analysis, advertising or customer management services. If personal information needs to be transferred overseas for formal operations, we will explain in advance the overseas recipient, purpose of processing, type of information, storage location and protection measures, and complete necessary evaluation, contract, certification or separate consent procedures in accordance with applicable laws.

Shelf life and safety measures

We only retain information within the reasonable period required to complete consultation, orders, after-sales, warranty and legal requirements; the specific periods of different categories will be listed in the official online version. After expiration of the period, the data will be deleted, anonymized or archived in accordance with the law.

We will adopt measures such as access control, minimum permissions, transmission encryption, log auditing, backup and recovery, security updates and personnel confidentiality management. Internet services cannot guarantee absolute security; if an event occurs that may affect your rights and interests, we will take remedial measures and notify you in accordance with the law.

Your rights to personal information

To the extent permitted by law, you may apply to inquire, copy, correct, supplement or delete personal information, withdraw consent, restrict or refuse specific processing, and request an explanation of processing rules. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

When submitting a request, we may verify your identity and the information associated with the request to prevent unauthorized access or deletion of the information. General requests will be accepted through the "Contact Us" portal; the dedicated email address, processing time limit and appeal channels must be announced before the official launch.

Minors Information

This website and product services are mainly aimed at vehicle users, dealers and cooperative enterprises with full capacity for civil conduct, and do not target minors. If a minor needs to submit information, a guardian should read this statement and provide the necessary authorization; after discovering information collected without appropriate authorization, we will promptly take measures such as deletion.

Updates, Contact and Complaints

When there are important changes in business functions, processing purposes, partners, or legal requirements, we will update this description and indicate the effective date; when major changes are involved, we will notify you again through page prompts or other appropriate methods.

To exercise your rights, ask a privacy question, or file a complaint, please submit it through the Contact Us page. The officially released version must be supplemented with a directly contactable privacy email address, contact number, mailing address and regulatory complaint channels.